Delivery & Shipping Policy

We are committed to delivering your medications safely, quickly, and at no extra cost. Please review the details below to understand our delivery timelines, fees, and special handling for temperature sensitive items.

1.Order Your Prescription or Pharmacy Products

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Receive Your Order at Your Door

Delivery Area Coverage

  • We currently deliver medications only within the following states:

    • Georgia

    • Alabama

    • Texas

    Orders placed outside these states cannot be processed for delivery at this time.

Shipping Costs

  • Prescription Medications: Free delivery on all orders.

  • Over‑the‑Counter (OTC) Products:

    • Orders $30 or more: Free delivery.

    • Orders under $30: A $10 shipping fee will be added at checkout.

    • Shipping fees (if applicable) are calculated and displayed during checkout before you place your order.

Delivery Timeframes

  • One‑Day Delivery:

    • Available for select ZIP codes (see list below).

    • Orders placed for these ZIP codes are delivered the next business day.

  • Standard Delivery:

    • For all other areas, delivery typically takes 2–3 business days.

  • Weekends & Holidays:

    • We do not deliver on weekends or major holidays.

    • Orders placed during these times will be processed the next business day.

  • Possible Delays:

    • While we strive to deliver within the stated timelines, unforeseen circumstances (weather, carrier delays, supply issues) may occasionally cause delays.

    • In such situations, we make every effort to ensure your order is delivered within a maximum of 3–4 days.

One‑Day Delivery ZIP Codes

The following ZIP codes qualify for next‑business‑day delivery:

Eligible ZIP Codes for One‑Day Delivery:

30002, 30004, 30005, 30008, 30009, 30012, 30013, 30014, 30016, 30017, 30019, 30021, 30022, 30024, 30028, 30030, 30032, 30033, 30034, 30035, 30038, 30039, 30040, 30041, 30043, 30044, 30045, 30046, 30047, 30052, 30054, 30058, 30060, 30062, 30064, 30065, 30066, 30067, 30068, 30069, 30071, 30072, 30075, 30076, 30078, 30079, 30080, 30081, 30082, 30083, 30084, 30085, 30086, 30087, 30088, 30092, 30093, 30094, 30096, 30097, 30101, 30102, 30106, 30110, 30114, 30115, 30116, 30117, 30122, 30126, 30127, 30132, 30134, 30135, 30141, 30144, 30152, 30154, 30157, 30168, 30179, 30180, 30185, 30187, 30188, 30189, 30205, 30213, 30214, 30215, 30223, 30224, 30228, 30233, 30236, 30238, 30248, 30252, 30253, 30260, 30263, 30265, 30268, 30269, 30273, 30274, 30276, 30277, 30281, 30288, 30290, 30291, 30294, 30296, 30297, 30302, 30303, 30305, 30306, 30307, 30308, 30309, 30310, 30311, 30312, 30313, 30314, 30315, 30316, 30317, 30318, 30319, 30321, 30322, 30324, 30326, 30327, 30328, 30329, 30331, 30336, 30337, 30338, 30339, 30340, 30341, 30342, 30344, 30345, 30346, 30349, 30350, 30354, 30355, 30360, 30361, 30363, 30364, 30392, 30396, 30429, 30501, 30502, 30504, 30506, 30507, 30517, 30518, 30519, 30534, 30542, 30548, 30566, 31126, 31131

If your ZIP code is not listed, your order will follow our standard delivery timeline.

Important Address Update Notice

  • To ensure timely and accurate delivery of your medications:

    • Please do not update your delivery address directly in the Nimble app.

    • If you need to change or update your address, call our pharmacy directly so our team can verify and update it securely.

    • Address changes made without notifying us may result in delivery delays or failed deliveries.

    For your safety and to protect your medications, all address updates must be confirmed by our pharmacy staff before shipment.

Cold‑Chain & Refrigerated Medications

  • Certain medications, including insulin and injectable products, require temperature‑controlled handling. We take extra precautions to ensure their safety.

    • All refrigerated items are packed in high‑quality insulated bags.

    • We use special medical‑grade ice packs designed to maintain the required temperature.

    • These packs keep medications at safe temperatures for up to one week.

    • Delivery partners receive special handling instructions for cold‑chain items.

    • During transit, these products are stored in insulated boxes to maintain temperature integrity.

Frequently Asked Questions (FAQs)

Is delivery really free for prescription medications?

Yes. All prescription medications are delivered free of charge, with no minimum order value.

When do I pay the $10 shipping fee?

The $10 shipping fee applies only to OTC orders under $30 and is automatically added at checkout.

How long does delivery take?

  • Select ZIP codes: 1 business day

  • Other areas: 2–3 business days

  • In rare cases, delivery may take up to 3–4 days

Do you deliver on weekends?

No. We do not deliver on weekends or major holidays.

Will my insulin or injections be safe if left outside for more than one day?

Yes. Your insulin and injectable medications will remain safe.

We package all refrigerated items in insulated bags with special ice packs that maintain the correct temperature. These packs are designed to keep medications stable for up to one week, even if the package remains outside for more than one day.

How do you handle cold or refrigerated deliveries during transit?

We provide special instructions to our delivery partners, and all cold‑chain medications are stored and transported in insulated containers to maintain proper temperature throughout the journey.

What should I do if my delivery is delayed?

If your order is delayed beyond the expected timeframe, please call us at 770-858-5767. We are here to help and ensure you receive your medications as quickly as possible.